Privacy policy Dynapps N.V.

Privacyverklaring algemeen

Privacyverklaring vacatures

Privacy statement general

Dynapps N.V. (hereinafter, "Dynapps", "we", "us" and "our") understand how important privacy is to you and respect your privacy. 


Please read this privacy statement carefully. We explain in it:

1. What data we collect
2. How we collect your data
3. How we use your data
4. To whom we transfer your data
5. How long we keep your data
6. How we secure your data
7. How you exercise your rights as a data subject
8. Amendment of this privacy statement

1. What data we collect

The categories of personal data we collect may include:

• Identification data and contact information: surname and first name, user name, address, telephone and/or mobile phone number, e-mail address, national register number, passport number, identity card number, copy of passport or identity card, company number, bis register number, number plate, etc.
• Personal details and data on family composition: gender, age, date of birth, place of birth, nationality, immigration status, marital status, marriage or form of cohabitation, names of spouse or partner, name of children, number of children, dependants, date of marriage, date of cohabitation contract, date of divorce, etc.
• Data related to the provision of our products and services and the prospecting thereof: offers, invoices, payment details, products and services delivered, contracts, etc.
• Marketing data and data relating to the use of our website and social media: marketing preferences, opt-in and opt-out requests, participation in events organised by dynapps, posts on the social media applications operated by us (facebook, instagram, blogs, forums, etc.), browser type, language preference, IP address, etc.
• Data concerning expressed complaints and requests and their handling.

2. How we collect your data

We collect personal data in various ways, in particular personal data that we receive:

• from the data subject themselves;
• from other parties, for example if our customer or supplier is a company and the data subject is designated by this company as contact person, or if we need to process personal data as part of our service to the data subject's employer;
• through the data subject's use of our website, social media and other tools;
• publicly available information.

3. How we use your data

The personal data we process always depends on the concrete circumstances, e.g. the nature of the service or product we are required to provide, the legal obligations to which we are subject, the legitimate interests we have to do so or the specific consent you have given us to do so.

We process your personal data in connection with the scenarios below based on the performance of a contract or/and the pursuit of legitimate interest:

• Supply of products or services to our (potential) customers;
• Processing in the context of our own administrative, accounting and corporate law obligations;
• Internal risk analyses, audits, quality and safety control;
• Direct marketing.

We have a legitimate interest in processing personal data of our customers or contact persons of our customers for the purpose of sending, by electronic means, advertising messages, newsletters, invitations to commercial events and the like, provided they relate to similar products and services. However, you have the right to object to it at any time, without prejudice to the lawfulness of processing based on legitimate interest before your exercise of right. See section 7 for more information: How to exercise your rights as a data subject

In some cases, we have a legal obligation to process certain personal data, for example:

• As an employer, we have an obligation to collect certain data from our employees in the field of labour law and social security and social protection law;

We process the following data on the basis of your consent:

• Direct Marketing: with your consent, we process your e-mail address and/or telephone number for marketing purposes.
• Cookie: we use essential cookie data when you navigate the website, and with your consent we use non-essential cookie data for marketing and analysis purposes.

You have the right to withdraw your consent at any time, without prejudice to the lawfulness of processing based on consent before your withdrawal. See section 7 for more information: How to exercise your rights as a data subject.

4. To whom we transfer your personal data

Your personal data may be processed or accessed in the countries/regions where Dynapps' service providers, processors or commercial partners are present.

If there is no Commission equivalence decision for the destination country, they will use appropriate and reasonable security mechanisms, as described in Article 46 of the AVG, and such transfers and security mechanisms are documented in accordance with Article 30 of the AVG. For example, they will use standard contractual clauses to protect transfers of personal data to countries outside the European Economic Area (EEA), and ensure that an equivalent level of data protection applies to your personal data even if EU data protection law is not directly applicable.

5. How long we keep your data

We will not retain your personal data for longer than necessary for the above purposes, unless an extension of the retention period is required or permitted by law. The retention period may vary by scenario, product and service. We determine the retention period by considering the following points:

• the time required to retain personal data for business purposes, including the provision of products and services;
• maintaining related transaction and business records;
• monitoring and improving the performance and quality of products and services;
• ensuring the security of systems, products and services;
• handling possible queries or complaints from customers or other stakeholders;
• the requirements of laws, contracts and other data retention guidelines;
• industry standards for retention periods;
• etc 

6. How we secure your data

We have implemented technical and organisational measures to ensure the confidentiality, availability and integrity of personal data processed by us, which include, but are not limited to:

• establishing and maintaining policy and procedural documents relating to information security and data protection;
• assessing and managing risks and incidents;
• implementing technical security controls such as using information classification, access control and authentication methods, physical/environmental/network/perimeter controls, technologies such as encryption, anonymisation, pseudonymisation or segmentation, intrusion detection and prevention technologies, monitoring and anti-malware software; data backup, business continuity and disaster recovery, etc;
• investigating suppliers' information security programme;
• organising awareness training;
• participating in security certification process and conducting audits;
• etc

7. How to exercise your rights as a data subject

Depending on the processing and the legal basis, you as a data subject have a number of possibilities to keep control over your personal data:

• Right to access your data;  
• Right to amend your data;
• Right to object to the processing of your personal data;
• Right to restrict data processing;
• Right to have your data erased;
• Right to withdraw your previously given consent;
• Right to transfer your data;
• Right to lodge complaints with the competent data protection authority.

We should inform you that these rights are not always absolute, that in certain circumstances we may be entitled or even required by law to further process your personal data and that we may therefore not always be able to (fully) comply with your request. In such cases, we will inform you accordingly.

You may exercise these rights free of charge, except in cases of abuse and in which case we are entitled to charge administration fees to meet your requests.

If, in our relationship with our customer, from whom we received your data as a data subject, we act only as a processor, we will inform you accordingly and you should address your requests to exercise your rights to our customer.

For all questions relating to the exercise of your rights, please contact: security@dynapps.be.

8. Changes to this privacy statement

In connection with the further development of our website, products and services, as well as the amendment of applicable laws, we may update this privacy statement. We therefore recommend that you read this privacy statement again from time to time. You can always find the most recent version of this privacy statement on our website.

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